PERSONALIZING NAMES, MONOGRAMS & INITIALS


A traditional “monogram” includes three letters with the first name initial on the left, the last name initial in the middle (larger in the center), and the middle name initial on the right, ex. Mary Kate Smith = mSk.


A traditional “initial monogram” is the first name initial on the left, middle initial in the middle and the last initial on the right (all the same size and font), ex. Mary Kate Smith = MKS . Men often choose to do an initial monogram (first, middle, last).


For a “couple monogram” the woman’s first initial traditionally come first (left side), the family name initial next (center), and the man’s initial last (right side), ex. John and Kate Smith = kSj.


Finally, ”two-letter monograms” may be used if there is no middle name, just for style or for a couple using both first name initials.


Please double-check the spelling of a name or monogram before checkout. Just Because Gifts, LLC is not responsible for any errors or omissions present in the client’s order form. If the mistake is made by us we will gladly take responsibility and replace the product free of charge.


If you have any questions regarding personalization details, please contact us via email.


TURN AROUND TIME


All products are completed and then shipped at different time frames. The estimated time for completion is stated in the description of each product. If you need an item sooner, please email us and we will try to accommodate your needs. A rush fee and additional shipping costs may apply.


Rarely, some items may become unexpectedly out of stock or on back-order. If so, we will contact you with a revised expected time of shipment.


If you have any questions regarding product turn around time, please contact us via email.


SHIPPING


Just Because Gifts, LLC will ship your items via FedEx ground unless otherwise specified. Shipping charges are determined by product weight and dimensions and may vary. A tracking number will be sent via email when the item is shipped. You will usually receive your item 2-7 business days after we have shipped it. We can rush your shipment for an extra shipping charge as shown on the checkout page. Just Because Gifts, LLC will ship to Hawaii and Alaska for an additional charge, please email to inquire. Unfortunately, we cannot ship internationally at this time.


Please double check the shipping address before checkout. Just Because Gifts, LLC is not responsible for delivery address errors present on the client’s order form. If an incorrect address is provided, and the product must be reshipped, shipping costs will apply. If an error is made by us we will gladly reship the product free of charge.


If you notice a mistake on your order form, please contact us immediately to make corrections prior to shipment.


If you have any questions regarding shipments, please contact us via email.


RETURN POLICY


For items that are NOT personalized, Just Because Gifts, LLC will accept a return for a refund or credit within 14 days of purchase. We CANNOT accept returns on personalized items. Please confirm spelling, thread color and monogram style prior to placing your order. Shipping and Handling Charges are not refundable.


If you have any questions, please do not hesitate to contact us as we are happy to assist!